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Welcome to the Blackmagic Design support center. Here you will find the latest software updates, support notes, instruction manuals and all kinds of helpful information. If you need extra help, then please go to our community forum and connect with the incredible experience of the television industry. Feb 03, 2018 The latest version of ATEM Software Control is 1.0 on Mac Informer. It is a perfect match for Music Production in the Audio & Video category. The app is developed by Blackmagic Design and its user rating is 4.5 out of 5. The Blackmagic ATEM Switchers are designed to be used in live television production environments to increase the broadcast quality. The system is comprised of a hardware control panel and a software solution that enables you to command it from the comfort of your Mac. Deploy the Blackmagic ATEM. Download Strata Lite - Remote Control for ATEM Switchers for iOS to strata Lite Remote for BlackMagic Design ATEM Switchers, including ATEM Television Studio, ATEM 1M/E, ATEM 2M/E, Production. The software will not detect any other ASTRO Gaming products, and the C40 TR Controller is not compatible with the ASTRO Command Center. Download latest mac software update release. Download the file by clicking on the appropriate download button below. Run the file once it completes downloading. Follow the step-by-step instructions in the C40 TR Configuration software.
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My ATEM Production Studio 4K (bought new a couple of months ago) isn't connecting via the ethernet port.
The Mac Pro's ATEM Software Control cannot see the switcher by ethernet connection. The ATEM setup utility sees the switcher via USB connection and apparently an assigned IP address.
When I check Networking in Mac, I see the ethernet has a self-assigned address (169.254.58.35). This isn't the address that pops up in the Setup Utility when I connect the USB cable (starting with 192.*.*.*). I'm not a networking expert, but I'm also not a novice.
It seems something's up with the ethernet in the switcher. The switcher outputs video without any problems via SDI and HDMI. But it's pretty much a paperweight now.
This happened after we left the switcher on for several days at a time, for the first time. We usually turn it off after each production, since we produce only 1-2 days per month and since we've been having some cooling issues in the control room (83-84 degrees).Already tried:
-Updating firmware
Atem Software Control Download For Mac
-Downgrading firmware (per BMD staff advice on Black Magic forum)-Swapping network cables
-Swapping network ports on the Mac Pro
-Rebooting MacPro more than once
-Rebooting switcher (waited with switcher off for more than two weeks for the most recent reboot)
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-Connecting to another Mac (same issue)
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Everything worked marvelously, before this.